What is Commissioning?

Commissioning is one of the most used phrases in local and national government but one that is not often understood. Commissioning is the process by which needs and problems are assessed and positive outcomes are put at the centre of the commissioning process. There are a number of important and overlapping phases throughout the commissioning process. Often different names are used for the different stages and the amount of stages can vary to a large extent.

Useful reading on this topic include:-

NCVO Commissioning Help
NACVA Procurement
Birmingham Change Up Consortium The Enterprising Toolkit

In summary, NCVO describes the key stages of the commissioning process as:

1. Needs Analysis
2. Development/Market Shaping
3. Procurement
4. Service Delivery
5. Reviewing/Monitoring Services



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