Compact issue

Following on from issues raised by assembly members and taken forward on behalf of the assembly board by the Lead for the 0-25 Summit regarding delays in the payment of invoices, the VCSA have received a response from Shropshire Council:

“The Council does recognise that initially we did encounter some teething problems in the first six weeks with processing invoices on time to all suppliers following the transition to our new financial system and would apologise for any inconvenience caused over that period. However, it is important to note that overall the implementation of the new system has gone well and is working as it is intended and so any delays experienced since the first six weeks are not attributable to the finance system as we are paying the majority of invoices to suppliers in line with agreed payment terms. Obviously when we implement a new system, there are the technical aspect of the new system to deal with but also users of the system need to adopt to the new working processes.

Please note that we will be enforcing a no Purchase Order (PO) no Pay process now that the new financial systems is becoming embedded. Therefore please ensure that you have received a purchase order from the relevant department in the Council and that the PO number is recorded on any invoice submitted so that payment can be processed efficiently and prevent payment delays.”

We believe there should be very few, if any concerns going forward, but should anyone experience any, please contact email the VCSA assembly inbox at

and we will take the issue forward for you.

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